PV Designer License Expired (January 2012 New Year Problem)
ATTENTION PV Designer Users: PV Designer licenses are showing EXPIRED status, as of January 1, 2012, even if the license is still valid into the new year. This requires a user fix, where you activate using a generic license id, then reactivate with your own code. You can do this process yourself with the procedure […]
Combining two SunEye sessions into one (or adding Skylines to a session already in the computer)
You have two sessions, and you want to combine skylines from BOTH sessions into a single session, eg. for using in PV Designer. First thing you need to do is to combine the two sessions into one. Follow these steps: Make sure both sessions are from the same SunEye. If not, this procedure may not […]
When using the MC-4 connectors, can I disconnect the PVA without arcing?
When the user presses “Measure Now” on the PVA software running on the computer, a load inside the I-V Measurement Unit is connected to the PV source for approximately 1/3 of a second to gather I-V data. At the end of this time the load is disconnected. It takes approximately 3 seconds for a new […]
How do I prepare shade measurements for California’s NSHP program?
California’s New Solar Homes Partnership (NSHP) program has a shading requirement that requires some interpretation of SunEye results. The application note here contains some of the detail. Refer to the information starting on page 5. In summary, the Solmetric SunEye allows you to view your shade measurement in what’s called ‘obstruction elevations’ view, which is […]
SunEye desktop software crashes
The desktop software may crash when exporting a report, often when attempting to modify windowing OR when there is only one skyline which triggers those screens automatically. This may be due to a corrupted SunEye.ini file. A sample location is below: C:\Users\Tech Support\AppData\Roaming\Solmetric\SunEye\SunEye.ini It is safe to delete this file and let the desktop software […]
PVD crashes on launch
This can be caused by many things; Access DB engine missing, corrupted session.xml file or possibly a corrupted application settings xml file. ‘Microsoft.ACE.OLEDB.12.0’ is the Access driver. Manually install it by running this executable: http://www.solmetric.net/deploy/Access/AccessDatabaseEngine.exe The session.xml file is in the specific session folder. It is safe to delete this file and let the program recreate it. The […]
Will I lose my data when I reset the SunEye?
No session data is lost during a hard or soft reset process on any model SunEye.
Is the SunEye software compatible with Windows 7?
Yes, the SunEye and PV Designer programs are compatible with Windows 7 and Windows 7 64-bit with SunEye desktop software versions 4.30 and later. It is always possible to find the most recent version of these programs from our website under the Support and Downloads sections. http://www.solmetric.com/support-downloads.html
What is “Skyline Heading” displayed in reports above the Annual Sunpath view?
Skyline Heading is the true direction that the SunEye was pointing when the measurement was taken. Actually, more accurately, it is the direction the SunEye THINKS it was pointing when the measurement was taken. It is therefore the top of the fisheye chart, ?twelve o?clock? on the Annual Sunpath view. In the case of the […]
Can I get Annual Solar Access percentage by averaging the percentages from the 12 months?
No. The “monthly” solar access numbers are the solar access values for a given month. “Annual” is the solar access value for the year. Note that yearly would NOT be the average of the monthly percentage numbers, since each month gets weighted by its monthly insolation. For example 50% solar access in December would have […]