Windows 7: 64-bit SunEye software installation version 4.2

For some SunEye units, the following procedure may be required for manually installing drivers on your PC. These instructions are for the Microsoft Windows 7: 64-bit operating system. Windows 7 64-bit installation 1.         If not already installed, install Windows Mobile Device Center   64-bit .          The installer can be […]

Compass reading inaccurate

We have a new compass calibration feature in the version 4.2.2667 software. If in the Orientation Menu it is determined that the compass is not reading the correct heading, a field calibration can be performed. First, make sure that the compass heading is truly in error by ensuring that it is being set correctly to […]

Windows Vista 64-bit SunEye software installation version 4.2

For some SunEye units, the following procedure may be required for manually installing drivers on your PC. The instructions are for the Microsoft Windows Vista 64-bit operating system.   Windows Vista 64-bit installation     1.         If not already installed, install Windows Mobile Device Center   64-bit .          The […]

Trouble connecting with SunEye on Windows 7 or Vista OS.

Windows 7 and Vista operating systems use the Windows Mobile Device Center (WMDC) instead of ActiveSync. During normal operation, the WMDC enables the connection to the device. When plugging in the SunEye (turned on), you will see a Mobile Device Center screen with choices to either “Set up your device” or to “Connect without setting […]

SunTracker update does not work properly

SunTracker is a previous version of Solmetric iPV. In some cases, the SunTracker update did not work properly.    To address this, delete the app from your iPhone (hold your finger on the icon until the “X” appears and then tap it), and then sync with iTunes or go back to the app store and […]

How can I share a SunEye session with others?

SunEye sessions can be moved from one computer running the SunEye desktop software to another computer running the desktop software. The session folder must be shared, unchanged, from computer to computer. The transfer can be done by email or via a memory stick or share drive. To access the session folder, go to the storage […]

How do I delete modules (or Skylines) in the Layout View?

To delete modules (or Skyline) in the Layout View, select the modules (or Skyline) to be deleted, then select “Delete Selected Modules” or “Delete Selected Skyline” just below the array plane area. Then press Yes to confirm. Multiple modules can be deleted simultaneously, but Skylines must be deleted one at a time. The keyboard Delete […]

How do I sign up for the PV Designer 30 day trial?

After downloading and installing the latest Solmetric SunEye software version 3.0 or higher, the PV Designer is included as a module within the software. Select Session, then PV Designer. When running the software for the first time, instructions are presented to purchase or evaluate the software. The free trial can be initiated there. Most functionality […]